Processing: 

• Processing days are weekdays, Monday through Friday. Processing time excludes weekends, and holidays. 
• Please allow 7-21 days for your wig order to be processed as they are all custom made. These are normal processing times with the exclusion of big sales and holidays. 
• If there will be any delay present in your processing time, you will be notified. 

Shipping:

• After processing, your order will be shipped via USPS Priority Shipping which arrives in 2-4 business days under normal circumstances
• We are not responsible for your wig once it is in the custody of the shipping courier. All wigs are insured with basic $100 coverage, but you can add additional insurance at checkout. If you choose not to add additional insurance, you will be responsible for ensuring that USPS refunds you if your order is lost at their fault. If you add insurance to your order and it is lost, please contact us by email for help resolving the issue at support@kwashieambrosia.com

• The shipping cost for orders is non refundable.
• Ambrosia Extensions is not responsible for lost, damaged, opened, or delayed packages at the couriers fault, but in the event of this occurring we will try our best to assist you in your needs.

• The customer agrees they will file a claim directly with the shipping carrier in order to be refunded for courier related issues. Ambrosia Extensions will not be held responsible, and customer agrees that a chargeback against Ambrosia Extensions will not be filed in cases where packages are lost, stolen, or damaged during shipping.

Refunds:

ONCE SHIPPED, ALL SALES ARE FINAL. Because of the intimate nature of hair extensions, we cannot allow returns. If there is any issue with your wig at the sellers fault, we would be more than happy to correct the issue for you.